Automatic Billing and Payment Methods
All fees will be automatically charged on the 1st of the month. Accepted payment methods include bank account PAD or Credit Card. To facilitate these transactions, all payments will be processed exclusively through the “PAD system”, with auto-payment turned on.
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Timely Payment and Late Fees
Fees must be paid on time, on the 1st of each month. It is the family’s responsibility to ensure that sufficient funds are available in their account to allow for successful withdrawal and to avoid late or NSF (non-sufficient funds) charges. In the event of non-receipt or a returned payment, a late payment fee of $5.00 per day will be applied to your account.
If late fees persist for three (3) consecutive days, childcare services may be suspended until the outstanding balance is paid in full.
An NSF or chargeback incident will incur a $50 administration fee.
An NSF or chargeback incident will incur a $50 administration fee.
Deposit Refunds
Cedar Grove Childcare Centre will refund a one-month security deposit to families upon written request. To be eligible for a refund, families must submit their request in writing with a minimum of 30 days’ notice, beginning on the first day of the month. Unfortunately, we are unable to process refund requests received after the 1st of the month. If the deadline has passed, families will need to resubmit their request for the following month.
This policy ensures adequate processing time and helps us maintain fairness and consistency for all families. We appreciate your cooperation and understanding.
Child Care Fee Reduction Initiative
The Child Care Fee Reduction Initiative helps make child care more affordable for families by providing funding to eligible, licensed child care providers to reduce and stabilize monthly child care fees.
Families do not need to apply. Providers opt in to receive funding when they apply for Child Care Operating Funding. More information can be found here
Income Tax Receipts
We issue one annual income tax receipt which you can declare as a child care expense. If you have moved or withdrawn your child from the Centre, please contact us so that we can verify an address and issue your receipt in a timely fashion.
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